Integrated Management Policy

Asset Publisher

Working towards sustainable development

At Sermubeniel, we realise that our business is directly related to people’s quality of life. Therefore, we try and apply the following principles in all our decisions:

  • Excellence
  • Innovation
  • Dialogue
  • Developing sustainable business
  • Local development


We have an Integrated Management Policy to achieve this aim, which is based on sustainable development's three pillars: social, environmental and efficiency-based.

We have obtained certificates aligned to our efforts in providing a quality service and creating a safe, optimum working environment for our employees.

  • Certificate of quality

    Sermubeniel implements a Quality Management System that adds value to the organisation and provides a framework for setting goals in the following areas within its business scope:
    • The supply of drinking water and management of associated services (purchasing, storage, distribution, water quality control, maintenance, contracting, meter reading, billing, payment and customer services)
    • Management of the sewerage network (maintenance, inspection and refurbishment)
    • Road and public building cleaning services

    The Sermubeniel Quality Management System is certified by standard ISO 9001:2015.

  • Occupational health and safety system certification

    Sermubeniel implements an Occupational Health and Safety Management System, certified since 2007, which ensures continuous improvement in applying measures and developing activities to prevent risks in employees’ work and to comply with current regulations.

    This helps create a suitable working atmosphere with fair working conditions, where employees can work with dignity and participate in improving health and safety conditions.

    Sermubeniel’s Occupational Health and Safety Management System is certified by standard OHSAS 18001.